Welcome to www.kenwoodhk.com.hk. (hereinafter referred to as "the Website"). To ensure a safe, enjoyable environment for all users, Kenwood Electronics (Hong Kong) Limited (hereinafter referred to as "KHK") is pleased to provide information about the Website. Please be assured that KHK uses its best efforts to protect the privacy of its on-line visitors.
In order for you to get the best possible use from the Website it may be necessary, in the circumstances of warranty registration, for you to give KHK personal information about yourself. This statement tells you how KHK collects information from you, how KHK protects it and how KHK uses it.
Your Acceptance of These Terms
By using the Website, KHK assumes that you have read this document carefully and understand and have followed the advice. If you do not agree to this statement or to the advice, please do not use the Website.
From time to time, it may be necessary for KHK to change this statement, so KHK suggests that you check here periodically. Rest assured, however, that any changes will not be retroactively applied and will not alter how KHK handles previously collected information.
Warranty Registration
To apply warranty for Audio & Video equipment through Internet, you must complete a warranty registration form in the Website. At the time of registration, you will be asked to provide KHK with personal information including your name, age group, sex, correspondence address, contact telephone number, dealer's name, Kenwood product model, serial number, date of purchase, expiry date, warranty card number, and any other related information.
By completing the registration process, you are stating that you are at least 18 years of age or a minor with parental consent to provide any personal data.
Purposes for the Use of the Data
The purposes for which KHK may use the data include but are not limited to:-
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Application, termination and continuation of the use of the Website; |
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Handling and following up service calls, enquiries and complaints; |
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Sending information about KHK to the users; |
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Future marketing purposes and that of third parties; |
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Processing billing and payment; |
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Verification of your identity; |
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Benefit of future design of our Website. |
Right to Access Retention
You may at any time request access to and correct personal data in KHK's records. You may also ask KHK to delete you from any active mailing or distribution list. To exercise any of the right, write to KHK at the address below and mark Confidential on the envelope. In response, KHK may ask you to provide certain details about yourself so that KHK can be sure you are the person to whom the data refers. KHK is required to respond to your requests within 60 days and will endeavor to do so wherever possible, but KHK may charge you a fee for doing so.
Use of IP Addresses
An IP address is a number that is automatically assigned to your computer whenever you are surfing the Website. KHK collects your IP address for the purpose of system administration. KHK uses your IP address to help diagnose problems with KHK's server. Your IP address is used to help identify you and to gather broad demographic information.
Use of Cookies
Cookies are pieces of information that a web site transfers to an individual's hard drive for record keeping purposes. Cookies make web surfing easier for you by saving your preference while you are at your site. Cookies help KHK to see which areas are popular and which are not. Cookies also help KHK to personalize pages to meet users' need. KHK uses cookies to deliver content specific to users' interests and to save users' passwords so they do not have to re-enter them each time.
Security and Password
The Website has security measures to protect the loss, misuse and alteration of the information under KHK's control. Your personal data will be assessed only by KHK's employees or contractors who are authorized to do so. The online registration process uses the Secure Socket Layer (SSL) protocol link for data transmission so as to protect your data via encrypting it in a secure format to ensure its privacy is maintained.
Choice/Opt-Out
KHK provides users the opportunity to opt-out of receiving communications from us and our partners. If you do not want to receive any communication from KHK, you can go to the Enquiry Form and send the request to KHK.
Disclaimer
KHK may not monitor the Website at all times but reserves the right to do so. KHK takes no responsibility whatsoever for any material input by any user or others. The Website contains links to other sites. The contents, accuracy, opinion expressed and other links provided at these sites are not investigated, verified, monitored by KHK. KHK expressly disclaims any responsibility for the accuracy, contents, availability or omission of information found on sites that link to or from the Website. KHK DOES NOT WARRANT THAT THE WEBSITE WILL OPERATE ERROR-FREE AND ITS SERVER IS FREE OF VIRUSES OR OTHER HARMFUL MECHANISMS. IF USE OF THE WEBSITE OR ITS CONTENTS RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA BY ANY USER, KHK WILL NOT BE RESPONSIBLE FOR THOSE COSTS. THE CONTENTS OF THE WEBSITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT ANY WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, KHK DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT PREJUDICE TO THE FOREGOING, ANY IN RESPECT OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, FITNESS FOR PARTICULAR PURPOSE, OR ABOUT THE ACCURACY, RELIABILITY COMPLETENESS OR TIMELINESS OF THE CONTENTS, SERVICES, SOFTWARE, TEXT, GRAPHICS AND LINKS OF THE WEBSITE.
Although the Website uses reasonable efforts to have the colors of the images of its merchandize displayed as accurately as possible, KHK does not warrant that the color will be accurately displayed by your monitor.
Indemnification
You agree to indemnify, defend and hold harmless KHK and its parents, subsidiaries, affiliates, officers, and employees from any loss, liability, claim, demand, damage, or expenses (including reasonable attorney's fees) asserted by any third party due to or arising from or in connection with your use of or conduct on the Website.
Limitation of Liability
To the fullest extent permitted by applicable law, under no circumstances, including, not limited to, negligence, shall KHK be liable for any direct, indirect, incidental, special or consequential damages, resulting from the use or the inability to use the Website, from the cost of procurement or substitute services, message received or alteration of your transmissions of data, including but not limited to damages for loss or profits use, data or other intangibles, even if KHK has been advised of the possibility of such damages.
You specifically agree that KHK is not responsible or liable to you or anyone else for any threatening, defamatory, obscene offensive or illegal conduct or any other party or any infringement of another's rights, including intellectual property rights, occurring on or through or related to the Website. If you are dissatisfied with the Website, the materials available on or through the Website with any of KHK's content guidelines or this statement, your sole and exclusive remedy is to discontinue using the Website.
You agree that KHK is not responsible for any loss of data resulting from our deletion of your home page or other content of the Website from network or systems outages, from file corruption or any other reason.
You further agree that KHK shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct, indirect, incidental, special consequential or exemplary damages, whether such interruption, suspension or termination was justified or not, negligent or intentional, inadvertent or advertent.
Some jurisdictions do not allow the limitation of exclusion of certain warranties, conditions, and/or liability for some types of damages, so some of the above exclusion may not apply to you.
KHK Proprietary Rights
The contents of the Website, such as text, graphics, images, user manual, logos, button icons, links, trademarks, software and other material (collectively hereinafter referred to as "Materials") and the compilation (meaning the collection, arrangement and assembly) of all Materials on the Website are protected under copyright, trademark and other applicable laws. All Materials and compilation thereof are the exclusive properties of KHK or its content suppliers or clients. Unauthorized use of any of the Materials may violate copyright, trademark, and other applicable laws. You acknowledge that any content you received through the Website may be displayed, reformatted, and printed by you for your personal, non-commercial use only. You agree not to modify, copy, reproduce, republish, upload, post, transmit, sell or distribute in any way without KHK's prior written consent and for any public or commercial purpose.
No Resale of Service
You agree not to resell the Website's Service for pecuniary or other purposes.
Termination
Any misuse of the Website may cause termination of your account. KHK reserves the right to delete all data in your account and bar any further access to such files, with or without cause at any time, for any reason or no reason, and/or to terminate your account and your use of the Website with or without cause at any time and effective immediately, without prior notice.
No Spam
KHK will immediately terminate any account that it believes, in its sole discretion, is transmitting or is otherwise connected with any junk mail, Spam, chain letters, or other unsolicited bulk e-mail commercial or otherwise.
Notice
KHK may deliver notices to you by means of electronic mail, a general notice on the Website or by post. You may give notice to KHK at any time by means of electronic mail to the Website or by post to the following address: Unit 3712-24, 37/F., Tower One, Metroplaza, 223 Hing Fong Road, Kwai Fong, N.T.
Others
The failure of KHK to exercise or enforce any right or provision of this statement shall not constitute a waiver of such right or provision. If any provision of this statement is found by a court of competent jurisdiction to be invalid or contrary to law, then such provision(s) shall be constituted, as nearly as possible, to reflect the parties' intentions, and the other provisions of this statement shall remain in full force and effect.
You agree that regardless of any statute or laws to the contrary, any claim or cause of action arising out of or related to use of the Website or to this statement must be commenced within one(1) year after such claim or cause of action arose or be forever barred.
Governing Law and Jurisdiction
This statement and any dispute or matter arising from or incidental to your use of the Website shall be governed by the laws of the Hong Kong Special Administrative Region and both you and KHK submit to the jurisdiction of the courts of the Hong Kong Special Administrative Region.
Contacting Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact
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